Specialist-Customer Care Sales - Omaha Reservations Center (577763) Job

Employer Name: Omaha Reservations Center	SpiderID: 2935500
Location: Omaha, Nebraska	Date Posted: 11/2/2009
Wage:	Category: Hotel/Motel/Hospitality/Tourism
Job Code: 577763
Number Of Openings: 25

Job Description:
Omaha Reservations Center
1818 North 90th Street
Omaha, NE, 68102

Marriott seeks talented people to join their staff!

At Marriott, you define what success means to you, and then we help make it happen. With opportunities for building your skills, colleagues who share your enthusiasm, and a clear career path with challenging work that provides direction for growth and promotion. If you're the kind of person who wants to be challenged, supported, and applauded, this is where you belong.

FORTUNE magazine recognized Marriott International as one of the “100 Best Companies to Work For”, for the twelfth consecutive year.

Omaha Reservations Center is currently accepting applications for the following position:

Specialist-Customer Care Sales – AM/PM
Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Promote awareness of brand image internally and externally. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Process requests for redeeming Marriott Rewards points. Enter Marriott Rewards information into appropriate software when taking guest reservations. Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Apply on Line @
http://greatjobs.marriott.com
http://trabajos.marriott.com

Upon entering the application website, search for openings by Zip Code. Then click Submit. Click the "View Open Positions and Apply" link to be taken to a list of departments with open positions. On the department page, select the appropriate department and then the open positions in that department will appear. From there, click "Apply Now" and begin filling out the entire application until you receive a message indicating your completion.

Excellent benefits package:
Medical, Dental, Vision, 401(K)Profit Sharing, Free Meals, Paid Time Off, Tuition Reimbursement, Company Paid Incentives, Career Advancement, Room Discount.

EOE/M/F/D/V

Job Criteria:
Start Date: 11.02.09
Position Type: Full-Time Permanent
Years of Experience Required: Entry-Level
Education Required: None
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: Crystal Mazzarella	Company Type: Employer
Company: Omaha Reservations Center	Phone:
Street: 1818 North 90th Street	Fax:
City: Omaha
State: Nebraska
Zip: 68102

Web Site: http://greatjobs.marriott.com