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Supervisor-Front Desk - Bethesda Marriott(576976) Job
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| Employer Name: Marriott International |
SpiderID: 2933598 |
| Location: Bethesda, Maryland |
Date Posted: 10/26/2009 |
| Wage: |
Category: Hotel/Motel/Hospitality/Tourism |
| Job Code: 576976 |
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| Number Of Openings: 1 |
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Job Description:
Bethesda Marriott
5151 Pooks Hill Road
Bethesda , MD , 20814
Marriott seeks talented people to join their staff!
At Marriott, you define what success means to you, and then we help make it happen. With opportunities for building your skills, colleagues who share your enthusiasm, and a clear career path with challenging work that provides direction for growth and promotion. If you're the kind of person who wants to be challenged, supported, and applauded, this is where you belong.
FORTUNE magazine recognized Marriott International as one of the “100 Best Companies to Work For”, for the twelfth consecutive year.
Bethesda Marriott is currently accepting applications for the following position:
Supervisor-Front Desk – AM/PM
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in training, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Apply on Line @
http://greatjobs.marriott.com
http://trabajos.marriott.com
Upon entering the application website, search for openings by Zip Code. Then click Submit. Click the "View Open Positions and Apply" link to be taken to a list of departments with open positions. On the department page, select the appropriate department and then the open positions in that department will appear. From there, click "Apply Now" and begin filling out the entire application until you receive a message indicating your completion.
Excellent benefits package:
Medical, Dental, Vision, 401(K)Profit Sharing, Free Meals, Paid Time Off, Tuition Reimbursement, Company Paid Incentives, Career Advancement, Room Discount.
EOE/M/F/D/V
Job Criteria:
Start Date: 10/26/2009
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: Mala Chauhan |
Company Type: Employer |
| Company: Bethesda Marriott |
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| City: Bethesda |
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| State: Maryland |
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| Zip: 210814 |
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Web Site: http://greatjobs.marriott.com
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