Health & Welfare - Benefits Service Manager Job

Employer Name: Hewitt Associates	SpiderID: 2906433
Location: Lincolnshire, Illinois	Date Posted: 9/29/2009
Wage: $60,000 - $78,000	Category: Human Resources
Job Code:
Number Of Openings: 1

Job Description:
Health and Welfare – Benefits Service Manager – 17992
Lincolnshire, IL

Application Process:

For immediate consideration, please complete the online application by following this path:
www.hewitt.com / Careers / Job Search / North America / Job Code “017992”

With more than 65 years of experience, Hewitt Associates (NYSE: HEW) is the world's foremost provider of human resources outsourcing and consulting services. The company consults with more than 2,300 organizations and administers human resources, health care, payroll and retirement programs on behalf of more than 340 companies to millions of employees and retirees worldwide. Located in 33 countries, Hewitt employs approximately 24,000 associates.

ROLE SUMMARY:

The Benefits Service Manager (BSM) is responsible for the client satisfaction, consulting, requirements creation and maintenance, customer service provisional training, and integration with the system development team for their service (Health Management). A proficient BSM demonstrates strong client consulting skills and deep plan knowledge (including legislation and compliance). The BSM will be the main contact point for the client with respect to ongoing requirements definition. In general, this role will serve multiple clients. This role:

Conducts plan management client consulting;
Develops and updates all applicable requirements documents for plan provisions, administrative events, interface documentation, and delivery channel documentation for clients in ongoing delivery;
Participates in analysis discussions, reviews test plans, and conducts internal acceptance reviews to ensure the provision requirements match the technical specifications;
Provides subject matter expertise to the client, client team, and internal support teams (i.e. Customer Service) on plan provisions and ongoing processing concepts;
Serves as primary resource to the client, client team, and internal support teams in the translation of requirements;
Prioritizes work within the client team;
Works with the client to develop project scope for design and delivery changes;
Builds domain knowledge within the client team;
Provides client provisional training to the delivery team and Customer Service;
Includes leadership responsibilities, which will encompass coaching, leveraging team talent, providing performance feedback, and reinforcing behaviors that support Hewitt's mission, values, policies and guidelines in a virtual, global and on-site environment;
May travel up to 15%.

Job Requirements:
SKILLS AND REQUIREMENTS:
We are seeking applicants with strong benefits domain/process knowledge who possess the following required skills/experience:

Bachelor's degree;
4-6 years of comparable work experience;
Proven project management skills;
Strong attention to detail as it relates to requirements, process, and system capabilities;
Excellent influencing and communication skills;
Strong coaching and feedback skills.

If you have any questions, please contact me directly:
Mark A. Leon – mark.leon@hewitt.com

All positions require an applicant who has accepted an offer to undergo a background check. The checks run are based on the nature of the position. Background checks may include some or all of the following: education verification, employment verification, criminal check, Denied Restricted Parties Lists or OFAC lists check, fingerprint verification, credit check, and/or drug test. By applying for a position with Hewitt Associates, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Hewitt's employment policies. You will be notified during the hiring process which checks are required by the position.

Hewitt is an Equal Opportunity Employer Committed to Diversity, M/F/D/V

Job Criteria:
Start Date: October, 2009
Position Type: Full-Time Permanent
Years of Experience Required: 4
Education Required: Bachelors
Overnight Travel:
Vacation Time:

Job Benefits:
Health/Dental Benefits, Retirement Benefits, Stock or Stock Options, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Flex Time, Tuition Reimbursement, Casual Dress, Company Cafeteria

Company Profile:
Since 1940, Hewitt Associates (NYSE: HEW) has provided leading organizations from around the world with expert human resources services to help them anticipate and solve their most complex benefits, talent, and related financial challenges.
We consult with companies to develop and implement HR business strategies covering retirement, health management, compensation, and talent management. Through our outsourcing solutions, Hewitt delivers health care, retirement, and HR programs to millions of employees, their families, and retirees. Located in more than 30 countries, Hewitt employs approximately 23,000 associates.

Hewitt is headquartered in Lincolnshire, Illinois and has offices across North America, Europe, Asia Pacific, and Latin America. The company is led by Chairman and Chief Executive Officer Russell Fradin.

Contact Information:

Contact Name: Mark Leon	Company Type: Employer
Company: Hewitt Associates

City: Lincolnshire
State: Illinois
Zip: 60069

Web Site: http://www.hewitt.com