Customer Contact Representatives - Collections Job

Employer Name: Citi	SpiderID: 2903072
Location: Albuquerque, New Mexico	Date Posted: 9/25/2009
Wage:	Category: Collections
Job Code:

Job Description:
Citi is Hiring Customer Contact Representatives!

If you are ready to work with a team that fits your lifestyle and your talents, we're always ready to hear from you! Let us help you find the career you want and the benefits you expect! APPLY TODAY!

Customer Contact Representatives are the key to our organization's success. They are the primary point of contact for our customers.

Collections Representative:

Nothing rattles you.You are calm, cool and friendly no matter what. You should check out a collections position. You'll help customers protect their credit while working in a fun team environment. You'll go home feeling like you made a difference. As a Citi Collections Representative you'll spend your day talking with customers over the phone reminding them about missed or late payments, helping them find ways to arrange their finances, and setting up payment solutions to help them get back on track. Every call is an opportunity for you to use your negotiating and relationship building skills to partner with customers and help them problem solve.

Skills/Requirements:

Excellent Communication and persuasion skills
Creative problem solving skills
Experience working in a fast-paced environment
Proficiency with Windows based applications
Sales experience is desirable

Citigroup is an Equal Opportunity Employer M/F/D/V

APPLICATION INSTRUCTIONS:

Please follow these easy steps and it will move you one step closer !

1. Click the link (PLEASE CLICK HERE TO APPLY).
2. In the left column, click on Albuquerque, NM.
3. On the bottom of the left column, click on Job Search.
4. Enter the job number (09016846).
5. Click on the position that appears( Albuquerque -September- Customer Contact Representative- Collections position).
6. Click on Apply On-line.
7. Read disclaimer and click I agree or I Disagree.
8. Create a user name and password and create your profile.
9. Please go through your profile ensuring everything is completed. You can move to the different screens by selecting Continue .
10. Once you complete your profile and get to Step 7, a link will appear to Take Our On-Line Assessment. Click the link and you will take our short assessment.

PLEASE CLICK HERE TO APPLY:

Job Requirements:
Skills/Requirements:

Excellent Communication and persuasion skills
Creative problem solving skills
Experience working in a fast-paced environment
Proficiency with Windows based applications
Sales experience is desirable

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel: None
Vacation Time:

Job Benefits:
Health/Dental Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Tuition Reimbursement, Casual Dress, Company Cafeteria

Company Profile:
Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com.

Contact Information:

Contact Name: Janice Buckley	Company Type:
Company:

City: Albuquerque
State: New Mexico
Zip:

Web Site: http://www.jobprescreen.citigroup.com