Assistant Manager Job

Employer Name: Lindt Chocolate Ship	SpiderID: 2850470
Location: Marlboro, Massachusetts	Date Posted: 8/9/2009
Wage: 24,960 + bonuses	Category: Retail/Counter/Merchandising
Job Code: 317 ASM
Number Of Openings: 1

Job Description:
The individual in this position is responsible for assisting the Store Manager with achieving and/or exceeding the store’s sales plan, while insuring profitable store operations and performing all functions necessary to provide superior customer service. This includes the appropriate control, management and/or development of all resources including store personnel, merchandise, cash and budget, and facilities. The Assistant Store Manager assumes supervisory responsibility in the Manager’s absence.

Job Requirements:
Sales
• Ensure store meets or exceeds weekly, monthly, annual sales plan and consistently contributes to the district’s sales plan achievement.
 Solid understanding of sales mission and ability to communicate mission effectively in actionable terms to staff.
 Help to develop and motivate staff to improve individual commitment and encourage staff to meet sales goals (including ADS, UPT, conversion and other key performance indicators) and external sales opportunities.
 Model Lindt standards through everyday activities (4 Moments of Influence, dress code, up-selling, commitment, passion, sales focus, drive).
 Assist the Store Manager with identifying and executing external sales opportunities to include, but not limited to, business-to-business contacts and outside sales networking; develop special order business.
 Monitor stock levels are in accordance with trends to insure stock levels are compatible with sales demands and Quality Assurance guidelines and to avoid out of stocks/overstocks/dated product.

Staff Development
• Support Store Manager with hiring, managing and developing store personnel according to Lindt & Sprüngli guidelines and standards in order to ensure a knowledgeable, friendly, well-trained staff.
 Assist with recruiting qualified individuals for open positions.
 Proactively and effectively network to provide viable candidates for the store and district.
 Help to train staff to company standards, ensuring daily operations and sales are achieved.
 Assist with training and developing staff sales techniques, insuring expert product knowledge is consistently demonstrated and the brand is accurately represented to the customer.
 Escalate issues to Store Manager and Retail District Manager in an effective and timely manner.

Operational Controls
• Ensure store meets or exceeds company standards for operational controls.
 Inventory Control/Shrink
 Cash Management (POS, Paperwork, logs, policies & procedures)
 Comply with all Quality Assurance policies & procedures
 Maintain store cleanliness

Job Criteria:
Start Date: immediately
Position Type: Full-Time Permanent
Years of Experience Required: 2
Education Required: High School
Overnight Travel:
Vacation Time: 2 weeks / year

Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Tuition Reimbursement

Company Profile:
Lindt & Sprüngli, the world’s leading
manufacturer of premium chocolate is based
in Zurich Switzerland. With fourteen subsidiaries
throughout the world in sales offices in many
other countries. Lindt & Sprüngli generates over
1.7 billion dollars annually. Our reputation for
uncompromised quality was earned by using
only first-grade materials, distinguished by
purity and unequaled flavor and the constant
pursuit of our Maitre Chocolatiers to produce
the ultimate chocolate delight. Lindt & Sprüngli
(USA) has aggressive plans for additional
growth over the next several years. Constantly
expanding, Lindt & Sprüngli has many
opportunities for chocolate lovers to develop
their careers!

Contact Information:

Contact Name: JULIE KING	Company Type: Employer
Company: Lindt Chocolate Ship

City: STRATHAM
State: New Hampshire
Zip: 03885