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Business Services Manager Job
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| Employer Name: |
SpiderID: 2848836 |
| Location: Los Angeles, California |
Date Posted: 8/7/2009 |
| Wage: 70-80,000 |
Category: Business/Management |
| Job Code: |
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| Number Of Openings: 1 |
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Job Description:
This position is responsible for overall management of coaching and development of business services specialists to ensure the quality of and collaborative working relationships with staff and franchisees are being delivered and developed. This position is the first point of contact for franchisees and is responsible for owning the relationship with franchisees.
1. Provides business consulting support to franchisees and maintains positive relationships in assigned markets to firmly establish a position of leadership and influence within the area of responsibility through assimilating new franchisees, supporting existing franchisees, expanding market presence through existing growth and more stores opened, as well as managing the at-risk process for struggling franchisees and stores.
2. Manages the use of appropriate tools and resources to provide service and support that will ensure operational compliance and continued growth.
3. Manages the coaching and development process for managers to ensure they are receiving specific feedback about performance; opportunities for improvement; provides tools and resources to support continued growth.
4. Manages the hiring, development and direction provided to business service specialists in the area of responsibility.
5. Manages assigned market budgets throughout the year to ensure goals are met.
Job Requirements:
1. Trust: Gains the confidence and trust through principled leadership and sound business ethics.
2. Build Relationships: Relates to people in an open, friendly, and accepting manner by maintaining positive relationships even under difficult or heated circumstances and regardless of their level or background.
3. Teamwork: Fosters a sense of teamwork, leverages differences, and facilitates the effective interaction and contribution of others to achieve goals.
4. Influence: Presents a compelling case for ideas and initiatives via an appropriately chosen strategy.
5. Lead: Takes personal and organizational risks to do what is right, achieve organizational success, and support others who do so.
1. Engage: Articulates and inspires commitment to a plan of action aligned with organizational mission and goals.
2. Execution: Plans, executes, and improves work processes to ensure achievement of business goals.
3. Development: Ensures the availability and development of the talent needed to meet current and future organization goals.
1. Knowledge and support of the Great Clips technical and operating systems; ability to explain the rationale and foundation for the system. Ability to establish credibility and communicate effectively both verbally and in writing.
2. Ability to travel and work a flexible schedule including evenings and weekends is required.
3. Knowledge of and skill in using application software including Word, Excel, Microsoft Outlook, and Internet functionality.
4. Knowledge of retail operations, including real estate, construction, marketing, training and operations.
5. Skill of helping individuals understand problems, goals and various courses of action.
6. Ability to influence franchisees and understand the franchisee's perspective.
7. Ability to lift up to 20 pounds is required.
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required: 4
Education Required: Bachelors
Overnight Travel: Less Than 25%
Vacation Time: 3 weeks / year
Job Benefits:
Health/Dental Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance
Company Profile:
Omni Leadership is an innovative and forward thinking leadership recruiting firm that utilizes a profile based process to match talent with leadership opportunities.
We represent a variety of industries and job functions, all with leadership responsibilities. From high level contributors to C level executives, Omni provides our talent with high visibility to some of the best organizations. Our profile based services come at no cost to the candidate.
To learn more about our profile process and how Omni can bolster your career search, please visit our website at www.omnilx.com.
Contact Information:
| Contact Name: Kari Hoskin |
Company Type: Recruiter |
| Company: Omni Leadership |
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| City: Golden Valley |
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| State: Minnesota |
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| Zip: 55427 |
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Web Site: http://www.omnilx.com
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