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| Employer Name: Thermo Fisher Scientific |
SpiderID: 2499176 |
| Location: Milford, Massachusetts |
Date Posted: 10/1/2008 |
| Wage: |
Category: Computer Software/Programming |
| Job Code: |
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| Number Of Openings: 1 |
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Job Description:
Job Description:
The CRM Project Manager (PM) will be responsible for performing complex Salesforce.com (SFDC) configuration and customization to match business requirements from various LPG business units. The PM will also perform support of the system to various LPG business units. The PM is responsible for delivering outstanding implementation services to LPG business units, working closely with Business Managers and other Project Managers to ensure the timely and effective delivery of SFDC projects. PM will be a dedicated advisor for a business unit to support them post-implementation as new requirements and business functions develop on to the application.
Responsibilities:
• Lead/Manage internal CRM resources on all major projects
• Gather and document business and system requirements
• Perform configuration and application setup/support for business unit requests.
• Build and maintain deep understanding of SFDC applications
• Work with other team members to complete implementation projects on time, and delivery of outstanding services to LPG business units
• Consult with business unit resources on approaches to design, configuration, unit testing, and documentation based on the functional requirements of a given change request
• Perform analysis of existing system to maximize efficiencies and determine functional principles
• Keep up-to-date on new SFDC features and provide guidance on what/how client can capitalize on them or how it would solve past issues/work-arounds
• Maintain metrics to track trends in usage, data integrity, sales and marketing objectives
• Offer 2nd and 3rd level support to SFDC users
• Ability to travel 25% required both domestic and international
Job Requirements:
Qualifications:
• College Degree required (or equivalent experience )
• 5+ years experience project management in Salesforce.com or leading CRM applications.
• Certified SFDC Administrator or capable of obtaining within 6 months of employment
• Excellent verbal and written communication skills
• Excellent interpersonal skills with a demonstrated ability to work in a team-oriented sales-driven environment
• Time management, ability to multitask, and propensity to handle urgent interrupts with poise and professionalism
Apply directly on web site: http://jobsearch.thermofisher.newjobs.com/getjob.asp?JobID=76038505&AVSDM=2008%2D09%2D24+05%3A16%3A47&Logo=0&col=dltj&q=crm+project+manager&sort=rv&vw=b
Job Criteria:
Start Date: asap
Position Type: Full-Time Permanent
Years of Experience Required: 5
Education Required: Bachelors
Overnight Travel:
Vacation Time:
Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Tuition Reimbursement, Casual Dress, Company Cafeteria
Company Profile:
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, enabling our customers to make the world healthier, cleaner and safer. With annual revenues of $10 billion, we have more than 30,000 employees and serve over 350,000 customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies, as well as environmental and industrial process control settings. Serving customers through two premier brands, Thermo Scientific and Fisher Scientific, we help solve analytical challenges from routine testing to complex research and discovery.
Contact Information:
| Contact Name: Kristen Aziz |
Company Type: Employer |
| Company: Thermo Fisher Scientific |
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| City: Milford |
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| State: Massachusetts |
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| Zip: 01757 |
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Web Site: http://jobsearch.thermofisher.newjobs.com/getjob.asp?JobID=76038505&AVSDM=2008%2
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