Service Manager Needed at Busy Dealership Job

Employer Name: AutomotiveCrossing	SpiderID: 2462662
Location: Orlando, Florida	Date Posted: 8/28/2008
Wage:	Category: Automotive/Mechanic
Job Code: 7239343

Job Description:

Responsibilities include but are not limited to: o Set monthly and annual sales and gross profit objectives (forecasts) for service, parts, and body shop departments. o Establish detailed record-keeping systems to accurately track sales and production performance versus objectives on a daily basis. o Determine both short and long term staffing requirements for production and support personnel. o Establish goals and objectives for employee development programs. o Set customer satisfaction index goals and coordinate plans for their attainment. o Establish written departmental policies and procedures including, but not limited to: Hiring practices Hours of operation Pay plans and pay levels Written job descriptions Employee training Standards of performance o Assist the service sales staff in identifying and/or resolving vehicle problems on the service lane. o Cooperate with and assist those dealership personnel involved in customer conflicts over vehicle service or repair problems as necessary. o Maintain a high standard of personal grooming, hygiene, and uniform appearance

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: AutomotiveCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.automotivecrossing.com