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Service Manager Needed at Busy Dealership Job
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| Employer Name: AutomotiveCrossing |
SpiderID: 2456645 |
| Location: Orlando, Florida |
Date Posted: 8/25/2008 |
| Wage: |
Category: Automotive/Mechanic |
| Job Code: 7239343 |
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Job Description:
This position is will supervise 25 Technicians and 5 Service Advisors at a busy domestic store. When applying online, please ensure resume is attached. Our ambitious team makes Firm a successful, energetic, forward-moving organization. Time after time, AutoNation has turned the automotive industry upside down through its innovative services and its continual push to be the No. 1 choice for career growth opportunities in the automotive industry. We're looking for people who can make a difference because we believe that an innovative oriented team can accomplish anything! The Service Manager is responsible for the overall performance of the dealership\'s fixed operations. He/she ensures that each department meets both short and long range objective and appropriately contributes to total dealership goals. Responsibilities include but are not limited to: o Set monthly and annual sales and gross profit objectives (forecasts) for service, parts, and body shop departments. o Establish detailed record-keeping systems to accurately track sales and production performance versus objectives on a daily basis. o Determine both short and long term staffing requirements for production and support personnel. o Establish goals and objectives for employee development programs. o Set customer satisfaction index (CSI) goals and coordinate plans for their attainment. o Establish written departmental policies and procedures including, but not limited to: Hiring practices Hours of operation Pay plans and pay levels Written job descriptions Employee training Standards of performance o Assist the service sales staff in identifying and/or resolving vehicle problems on the service lane. o Cooperate with and assist those dealership personnel involved in customer conflicts over vehicle service or repair problems as necessary. o Maintain a high standard of personal grooming, hygiene, and uniform appearance
For more information, please click here to visit us at AutomotiveCrossing
For further information, please visit us online at http://www.automotivecrossing.com
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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: - |
Company Type: Employer |
| Company: AutomotiveCrossing |
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| City: Pasadena |
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| State: California |
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| Zip: |
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Web Site: http://www.automotivecrossing.com
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