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Claims Representative Job
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| Employer Name: InsurCrossing |
SpiderID: 2456054 |
| Location: Des Moines, Iowa |
Date Posted: 8/25/2008 |
| Wage: |
Category: Insurance |
| Job Code: |
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Job Description:
Responsibilities: Supports existing policyholders through answering telephone calls, responding to inquiries, fulfilling customer requests, and performing required administrative functions. Essential Functions Returns phone call inquires, performs research, processes customer requests, documents as appropriate, and responds both verbally and/or in writing. Enters all information related to the call for tracking and reporting purposes. Works with colleagues across the organization to research inquiries in a prompt, courteous, and accurate manner. Identifies process improvements, offers solutions to claims problems and communicates recommendations to management. Elevates reoccurring issues to management. Provides feedback to other team members based on phone inquiries. Other duties as assigned. Qualifications High School Diploma required and College Degree preferred Customer service or sales experience preferred Excellent written and verbal communication skills to effectively interact with customers Excellent organizational and time-management skills to handle multiple tasks.
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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: - |
Company Type: Employer |
| Company: InsurCrossing |
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| City: Pasadena |
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| State: California |
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| Zip: |
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Web Site: http://www.insurcrossing.com
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