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Client Support/ Help Desk Support Job
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| Employer Name: SubscriberMail |
SpiderID: 2449694 |
| Location: Lisle, Illinois |
Date Posted: 8/22/2008 |
| Wage: |
Category: Customer Service/Technical Support |
| Job Code: CS101SPDR |
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| Number Of Openings: 3 |
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Job Description:
SubscriberMail, LLC is seeking a customer service oriented, smart, and technically skilled professional who will deliver exceptional client support to our growing list of high prestige clients. You will be responsible for setting up new client accounts, maintaining customer records, resolving product or service issues and training customers to use our online product.
The candidate should have a strong passion for customer service and a solid level of knowledge with various internet browsers and email applications. We are looking for candidates with an excellent track record of accomplishment and demonstrated consistent success
We are a fast-growing, dynamic company that is the leaded in permission-based email marketing. We can offer you the ability to further define where you want to take this position and your career. We need positive, proactive people that can thrive in a quick-paced environment. Additional company benefits include, but are certainly not limited to, insurance, 401k-type plan with employer matching, flex-time, and a solid group of innovative co-workers
Job Requirements:
Do you have:
Minimum of 2 years Client Support office experience
Experience with Microsoft Word, Excel, and email.
Experience with CRM systems
Worked in a business-to-business support role/team that was required to troubleshoot, diagnose, and make recommendations for client issues.
Excellent listening, written, verbal communication skills with all level of an organization.
Strong attention to details
Effectively manage time and time restraints for projects and scheduling
Understanding of marketing campaigns
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required: 2
Education Required: Bachelors
Overnight Travel: None
Vacation Time: 2 weeks / year
Job Benefits:
Health/Dental Benefits, Paid Holidays, Vacations, and Sick Leave, Flex Time
Contact Information:
| Contact Name: Melissa Rice |
Company Type: Employer |
| Company: SubscriberMail, LLC |
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| City: Lisle |
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| State: Illinois |
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| Zip: 60532 |
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Web Site: http://www.subscribermail.com
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