Senior Service Representative Job

Employer Name: BankingandFinanceCrossing	SpiderID: 2429725
Location: Buffalo, New York	Date Posted: 8/9/2008
Wage:	Category: Banking/Mortgage
Job Code: 7286223

Job Description:

Senior Service Representative - Derivative Operations (Buffalo, NY) - Job Description Apply OnlineDescriptionPrincipal Responsibilities may include: Handle settlements of trades with counterparties including payment calculation, confirming settlements with customer, and ensuring timely receipt / outgoing settlements. Identify problems and issues related to trade settlements that result in cash breaks and identify root cause of issue. Proactively seek corrective action to ensure all future cash flows settle properly. Ensure breaks are reviewed daily; identify and resolve within a reasonable timeframe. Ensure that generic causal of daily breaks are provided to supervisor for tracking and escalation to trading/trade capture management within team guidelines. Responsibilities include the handling of internal and external customer inquiries in a timely and appropriate manner. This includes exposure to the front and middle offices, control and audit functions as well as various Operations departments and teams. Maintain static dat a as well as market dat a . Monitor settlement advices to customers Provide excellent customer service Key Learnings Overall understanding of Settlements/Reconciliation process Product Knowledge Develop leadership ability, analytical and problem solving skills Gain client service skills Specifications / Qualifications Candidate must be extremely well organized, have excellent communication and writing skills as well as be proficient in Excel, database functions and technology. Self-motivated, initiative: to learn, accomplish, and improve Must possess excellent oral and written communications skills. Solid analytical, teamwork, listening and organization skills. Strong ownership for responsibilities and results. Sense of urgency to accomplish tasks or resolve problems on time or ahead of time Additionally, this position will interface with all levels within the organization and must be able to manage across organizations and multi task in an environment with tight deadlines. Must be a team player and be able to work independently

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: BankingandFinanceCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.bankingandfinancecrossing.com