Customer Service Manager Job

Employer Name: BankingandFinanceCrossing	SpiderID: 2416246
Location: Irvine, California	Date Posted: 8/4/2008
Wage:	Category: Banking/Mortgage
Job Code: 7049346

Job Description:

The candidate will be responsible for customer service/sales; maintaining the integrity of branch operations, and managing the branch operations staff. Works with the branch manager. Participates in selling bank products and expanding customer relationships. Oversees and administers branch personnel issues for direct reports. Develops methods to streamline daily functions and improve branch productivity. Works with branch management to establish and achieve challenging sales/service goals for all areas of the branch. Balances operational controls and customer service in order to minimize risk to the bank. Performs self-audits as scheduled and submits results in a timely fashion. Supports the achievement of branch sales goals. Conducts ongoing customer service, security, and technical training in the branch. Assists with control of branch expenses. May be responsible for the branch in the Manager's absence. Implements procedures in which compliance objectives are incorporated. Schedules and reinforces training. Performs periodic reviews to measure compliance knowledge and technical application. The candidate should have Associate's degree or equivalent combination of training and experience.

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: BankingandFinanceCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.bankingandfinancecrossing.com