Operations Cust Svce Rep Job

Employer Name: BankingandFinanceCrossing	SpiderID: 2391441
Location: Buffalo, New York	Date Posted: 7/24/2008
Wage:	Category: Banking/Mortgage
Job Code: 6742034

Job Description:

Acts as a specialist customer service contact for high profile escalated customer/client calls. Solving complex customer problems and inquiries regarding treasury management merchant services' products, utilizing excellent oral and written skills. The incumbent will interact with M&tT's most sensitive commercial customers to resolve issues and build servicing relationships. Incumbent will represent the department on project initiative.Responsibilities: Rec eive incoming customer/client calls using excellent customer service skills and telephone skills.Answer queries and resolve customer issues using related software and appropriate documentation.Work directly with product managers, sales reps and Treasury Management operational staff to resolve product issues, customer problems and inquiries.Minimum Qualifications: Associate's degree or 2+ years equivalent work experience.

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: BankingandFinanceCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.bankingandfinancecrossing.com