Restaurant General Manager Job

Employer Name: HospitalityCrossing	SpiderID: 2386474
Location: Suisun City, California	Date Posted: 7/22/2008
Wage:	Category: Miscellaneous
Job Code: 6706164

Job Description:
Overview Your Role: To build a great team that consistently provides the customer with great food and a great experience. Your restaurant should be a great place to work and run smoothly even when you are not there. Your Responsibilities: Priority #1: Build Your Team: People Find and hire the best Team Members and Shift Leads. Personally conduct orientation and on boarding for all new Team Members. Create a training plan to develop a great restaurant team. Train and develop Assistant Managers, Shift Leaders and Team Member Trainers. Ensure proper execution on all training and development plans. Complete Restaurant People plans and conduct bench planning sessions. Conduct weekly manager meetings and Team Member one-on-ones. Consistently recognize and reward Team Member performance. Ensure conflicts within the restaurant are resolved in a timely manner. Priority #2: Drive Customer Satisfaction: Customer Personally demonstrate positive interaction with customers. Ensure that customer issues are resolved immediately. Schedule the right number of people, at the right time and in the right place to take care of customer needs. Coach management team on the proper execution of CHAMPS. Lead product rollout meetings with management team to ensure success. Know how your restaurants compare with competitors in your trade area and strive to be better. Priority #3: Maintain Process and Discipline Around the P&L: Sales and Profits Analyze restaurant’s financial performance and create a follow-up plan to maximize profitability without compromising the customer experience. Manage restaurant budget.

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: HospitalityCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.hospitalitycrossing.com