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| Employer Name: ProductManagerCrossing |
SpiderID: 2381396 |
| Location: Chicago, Illinois |
Date Posted: 7/19/2008 |
| Wage: |
Category: Miscellaneous |
| Job Code: |
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Job Description:
The Client Experience Team is responsible for the design & usability of all client-facing product interfaces/GUIs, product content & user documentation, marketing & client communications, and the quality of the overall client experience across all touch points. The Client Experience User Interface Designer is the responsible for the design of the JPMorgan ACCESS interface. They work closely with Market Research, Product Managers, Business Systems Analysts and Developers to translate customer and business requirements and use cases into a customer-centric online experience, including the overall site structure and organization and page-level interaction/information definition. They translate ACCESS style standards into page designs that provide the customer with a consistent and easy-to-use experience that supports the JPMorgan brand. They collaborate with Content Managers to define content needs and incorporate provided content into the site/page designs and UI Spec. They collaborate with the User Interface Developer to produce prototypes to test and validate design decisions with internal and external (customers) stakeholders. Finally, they collaborate with IT to translate the page designs into a functional specification, provide oversight to ensure that developed pages reflect the fidelity of the design, and support QA and UAT efforts to ensure the overall quality of the implemented online experience. Role Specific Responsibilities User Interface Design (70%) -- Review market and competitive intelligence, business drivers, needs and strategies with business and technology partners to understand implications for existing or new interfaces; ensure customer point of view is represented in business, interface and technology decision making -- Participate in various customer research efforts to define customer-driven interface requirements -- Ability to produce site maps, user flows, wireframes, page layouts and functional specification deliverables for hand-off to technology. -- Ability to provide guidance to Content Managers to define and develop content to support customers online interactions -- Perform prototype testing to validate interface designs with end-users -- Proactively identify opportunities to improve the site usability and the overall quality of the site design, organization and structure
For more information, please click here to visit us at ProductManagerCrossing
For further information, please visit us online at http://www.productmanagercrossing.com
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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: - |
Company Type: Employer |
| Company: ProductManagerCrossing |
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| City: Pasadena |
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| State: California |
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Web Site: http://www.productmanagercrossing.com
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