Customer Service Manager Job

Employer Name: BankingandFinanceCrossing	SpiderID: 2376363
Location: Benicia, California	Date Posted: 7/17/2008
Wage:	Category: Banking/Mortgage
Job Code: 6309850

Job Description:

Oversees and administers branch personnel issues for direct reports.- Develops methods to streamline daily functions and improve branch productivity.- Works with branch management to establish and achieve challenging sales/service goals for all areas of the branch.- Balances operational controls and customer service in order to minimize risk to the Bank.- Performs self-audits as scheduled and submits results in a timely fashion.- Supports the achievement of branch sales goals (e.g., coaching/motivating assigned staff in the sales/service of retail banking products, selling/cross-selling bank products, organizing/participating in branch campaign activities).- Conducts ongoing customer service, security, and technical training in the branch.- Performs all technical functions accurately and in a timely manner to remain in compliance with regulatory standards.- Assists with control of branch expenses.- May be responsible for the branch in the Manager's absence.- Implements procedures in which compliance objectives are incorporated. Schedules and reinforces training. Performs periodic reviews to measure compliance knowledge and technical application.- Performs other duties as assigned.

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: BankingandFinanceCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.bankingandfinancecrossing.com