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| Employer Name: PRA Corp. |
SpiderID: 2371412 |
| Location: Malpitas, California |
Date Posted: 7/15/2008 |
| Wage: |
Category: Management |
| Job Code: 5879 |
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Job Description:
Position is responsible for the entire sales order fulfillment process, including management of customer orders from order entry through punch list, providing support to sales personnel, and accurate and timely service to customer to ensure customer satisfaction. Coordinates order entry, order management, factory interface and close-out of orders.
Reporting:
This position is a non-exempt position and reports to the Project Coordinator Supervisor.
Primary Responsibilities:
Work with all sales personnel, Account Managers, Project Managers, Accounting and Installation to ensure total customer satisfaction.
Assist Sales in the creation of proposals per the Sales Person/AMs write up (should include product listing with prices of SIF file hard copy and file in the I-drive) reviews quote and prints it for sales presentation to customer
Create a job card for all new proposals
Validate all Haworth proposals in Orderline
Print proposals and proposal analysis for the sales person
Converts all proposals into orders and sends purchase orders to manufacturers.
Check Sourceline daily for any shortages and for shipping information for all Haworth orders
Checks acknowledgments against order; resolves discrepancies with vendors (manufacturing errors, freight claims, return authorizations, etc.); verifies ship date with customer, and provides weekly updated status reports
Reviews and proofs orders for basic information (ship to, bill to, contract number, etc.) accuracy and completeness.
Create Status reports and communicate to sales on a weekly basis all order status, punch list resolution and scheduling of shipping, delivery and installation.
Prepares work order packet with clear scope of work (provided by Account Manager/Sales) and delivers to operations
Maintains master sales order and work order files for all assigned orders insuring file is complete and up-to date
Invoices for all product and service work for assigned sales orders; verifies invoice amounts and balance to customers are accurate
Excellent Salary and Benefits.
Job Requirements:
Skills and Knowledge Requirements:
-Contract Furniture Industry Knowledge
-Proficient with Haworth Products
-Knowledgeable regarding multiple COG vendors
Technology:
-Proficiency with Mainline in regards to preparation of proposals, orders inquiries and generating reports
-Competent with Orderline and Sourceline
-Experienced in Excel and Microsoft Word
-Capable of working via the internet efficiently
For immediate consideration, please forward a copy of your current resume to faye@profrecruiters.com
Job Criteria:
Start Date: asap
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: Faye |
Company Type: |
| Company: PRA Corp. |
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| City: Carlsbad |
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| State: California |
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| Zip: |
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Web Site: http://www.profrecruiters.com
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