Financial Center Manager Job

Employer Name: BankingandFinanceCrossing	SpiderID: 2370591
Location: Monroe Township, New Jersey	Date Posted: 7/15/2008
Wage:	Category: Banking/Mortgage
Job Code: 6299517

Job Description:

Develops specific strategies and monitors progress to meet and exceed goals and objectives. Coaches and teaches all Financial Center to deliver exceptional service to our customers and effective in their role. Directly manages all Human Resources processes for all direct reports and oversees HR processes for teller team appraisals, disciplinary actions, individual development plan, career development training, interviews, etc. Functions as the focal point of contact for customers by greeting, assessing needs, directing to appropriate financial center personnel and performing service transactions where appropriate. Performs and or delegates service transactions for financial center to include check reorders, name address changes, safe deposit box access, account maintenance and adhere to customer service protocols. Oversees daily financial center staffing to enhance customer service levels. Serve as empowered decision maker and escalation point for all service and operational issues. Ensure Financial Center team knows and focuses on high value customers to improve their overall banking experience and retain and grow their business. Make proactive calls to high value customers and identify potential opportunities for growth of customer relationship.

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: BankingandFinanceCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.bankingandfinancecrossing.com