Customer Service Manager Job

Employer Name: AutomotiveCrossing	SpiderID: 2366529
Location: San Diego, California	Date Posted: 7/14/2008
Wage:	Category: Automotive/Mechanic
Job Code: 6206019

Job Description:

Responsibilities: Execute customer service strategies pertaining to improving and/or customer satisfaction with products and services Maintain client retention metrics within guidelines Implement sales strategies pertaining to incremental sales/services that are consistent with overall campaigns and objectives Supervise, coordinate, provide leadership to and review the work of call center staff in order to achieve defined goals and objectives Establish and maintain an environment where new ideas and solutions to problems are encouraged, evaluated and implemented Ensure that associates are properly trained in all aspects of customer service Handle escalated customer calls Reports to Senior Manager of Customer Service Requirements.

For more information, please click here to visit us at AutomotiveCrossing

For further information, please visit us online at http://www.automotivecrossing.com

Sign Up Now

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: AutomotiveCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.automotivecrossing.com