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Customer Service Manager Job
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| Employer Name: AutomotiveCrossing |
SpiderID: 2363604 |
| Location: San Francisco, California |
Date Posted: 7/12/2008 |
| Wage: |
Category: Automotive/Mechanic |
| Job Code: 6174699 |
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Job Description:
From wedding memories to artist portfolios, photography collections to family histories, for business presentations and cookbook collections, the possibilities are endless; the books people are publishing are fantastic, and the company is growing by leaps and bounds.We are looking for a Customer Support Manager who will be responsible for leading their team of service representatives, creating new ways to increase quality and efficiency, working to generate and use analysis and performance metrics, and leveraging their CRM system to create better and faster service with less effort for their customers.You are someone who has been in a Customer Support Management role for at least five years with a consumer-facing software or web-based company. You have managed teams of people, and are confident in your ability to hire, schedule, train, coach and manage service representatives. People love to work for you, and you love to work with all kinds of people. You are an efficiency freak, an idea person who is always looking for new ways to make things run more smoothly, and you are passionate about using the tools and processes for analytics and performance metrics.
For more information, please click here to visit us at AutomotiveCrossing
For further information, please visit us online at http://www.automotivecrossing.com
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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: - |
Company Type: Employer |
| Company: AutomotiveCrossing |
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| City: Pasadena |
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| State: California |
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| Zip: |
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Web Site: http://www.automotivecrossing.com
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