Senior Education Specialist Trainer Job

Employer Name: TrainingCrossing	SpiderID: 2356549
Location: New York City, New York	Date Posted: 7/9/2008
Wage:	Category: Education/Teaching/Training
Job Code: 6120352

Job Description:
Develop and deliver advance or custom application training material for new EIS and Public Safety products for both internal and external customers to include documentation and manual creation based on customer requests. Carryout all aspects of both technical and application training as required by the customer, including preparing and conducting training classes. Install selected EIS & Public Safety products at customer locations Apply effective techniques and methods to create an environment in which learning can succeed. Present technical information effectively in a classroom setting and one-on-one in a manner that is easy to understand. Use appropriate interpersonal styles and methods to guide individuals in the use of the NICE system. Aid the Manager of Client Training in developing and refining training materials and associated documentation for external customers. Configure the hardware, operating system and software underlying the user interface. Assist in assessing both internal and external customer training and / or education needs. Travel 70% - 80% of the time Education & Experience: BS Computer Science degree or equivalent required MCSE, CCNA certification or equivalent required Experience with voice switching systems required Knowledge and Skills: Previous applications training experience required • Excellent presentation and facilitation skills. • Focus on customer service and satisfaction.

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: TrainingCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.trainingcrossing.com