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| Employer Name: BankingandFinanceCrossing |
SpiderID: 2354937 |
| Location: Waldorf, Maryland |
Date Posted: 7/9/2008 |
| Wage: |
Category: Banking/Mortgage |
| Job Code: 6053068 |
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Job Description:
Responsibilities: Provide M&T Bank's retail/commercial customers with superior service by doing the following: Customer Service ~Greet customers, build a rapport with them and thank them for their business. ~Process customers' bank account transactions accurately and efficiently, including: deposits, withdrawals, loan payments and check cashing. ~Help customers find solutions to their financial needs by identifying M&T products and services that can meet those needs, and referring the customer to the right person in the branch. ~Take responsibility for resolving customer problems and concerns to the customer's satisfaction. ~Refer complex problems to management. Bank Operations ~Interview, hire and manage teller staff, including handling of employee relations issues and corrective action reports. ~Prepare and deliver performance evaluations for teller staff. ~Manage daily teller and branch operational activities. ~Train teller staff, may schedule staff and delegate work assignments. ~Ensure that branch work is completed in a timely manner. ~Monitor workflow within the branch and serve as a contact between staff and management. General ~Complete special assignments as requested. ~Proactively manage and maintain the branch teller referral program. ~Ensure that all tellers have knowledge of current incentive plan and individual goals. ~Conduct regular coaching sessions to support sales promotions, and to acknowledge and share referral success. ~Achieve personal referral goals, and actively participate in branch sales promotions. ~Participate in weekly sales meetings.
For more information, please click here to visit us at BankingandFinanceCrossing
For further information, please visit us online at http://www.bankingandfinancecrossing.com
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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: - |
Company Type: Employer |
| Company: BankingandFinanceCrossing |
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| City: Pasadena |
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| State: California |
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| Zip: |
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Web Site: http://www.bankingandfinancecrossing.com
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