Director, Global Customer Support Job

Employer Name: CustomerServiceCrossing	SpiderID: 2353600
Location: Irvine, California	Date Posted: 7/8/2008
Wage:	Category: Customer Service/Technical Support
Job Code:

Job Description:

Develop long*range customer support center planning and program development such as: workforce management, knowledge and trends in call center technology, CRM systems, change management, and leadership development. * Develop/enhance the methodology, processes and procedures of Customer Support to support an aggressively growing company. Deliver dynamic solutions to meet and exceed needs of the customer. * Serve on cross functional teams such as Sales, Supply Chain and Marketing as needed to ensure superior service and internal processes

For more information of this job and to Apply Online, please Click Here

For more CustomerService Jobs please Click Here.

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: CustomerServiceCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.customerservicecrossing.com