Call Center Supervisor Job

Employer Name: CustomerServiceCrossing	SpiderID: 2353542
Location: Kentwood, Michigan	Date Posted: 7/8/2008
Wage:	Category: Customer Service/Technical Support
Job Code:

Job Description:

Forward staff suggestions for improvement to other members of the Call Center management team. Oversee post classroom training of new hires, ensuring a full understanding of departmental and Bank procedures and Bank products and services. Promote teamwork and the cross training of employees. Responsible for the development and motivation of staff, and ensuring that they have the necessary resources to do their job Continually look for ways to improve the performance of the Call Center by identifying and implementing work efficiencies through process improvement techniques

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: CustomerServiceCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.customerservicecrossing.com