Director, Global Customer Support Job

Employer Name: CustomerServiceCrossing	SpiderID: 2351950
Location: Irvine, California	Date Posted: 7/8/2008
Wage:	Category: Customer Service/Technical Support
Job Code:

Job Description:

Develop long*range customer support center planning and program development such as: workforce management, knowledge and trends in call center technology, CRM systems, change management, and leadership development. * Develop/enhance the methodology, processes and procedures of Customer Support to support an aggressively growing company. Deliver dynamic solutions to meet and exceed needs of the customer. * Serve on cross functional teams such as Sales, Supply Chain and Marketing as needed to ensure superior service and internal processes

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: CustomerServiceCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.customerservicecrossing.com