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Customer Service Sales Manager Job
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| Employer Name: CustomerServiceCrossing |
SpiderID: 2351934 |
| Location: Tullahoma, Tennessee |
Date Posted: 7/8/2008 |
| Wage: |
Category: Customer Service/Technical Support |
| Job Code: |
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Job Description:
Responsible for achieving and maintaining extraordinary customer service by managing customer service in all departments to build sales and achieve business goals while fostering an environment that produces high levels of customer and associate satisfaction and morale while operating the Front End according to the Front End Standard Practice Manual and in compliance of policies, security measures, and regulations of Food Lion. Maximize sales by providing extraordinary customer service and minimize shrink through proper utilization of Standard Practices. Serve as a role model for customer service and other vital behaviors, and instill this value in all associates.Assist other store management to ensure Food Lion customer service standards are met and operating the total store in compliance with the policies, standards, measures and regulations of Food Lion in the absence of other store management personnel.Manages store Front End. Directly responsible for supervision of Assistant Customer Service Sales Manager, Sales Associate, Service Associate, Front End Sales Assistant, Assistant Customer Service Sales Mastery Trainer and (in stores where applicable) Service Center Associate.Manages operation of assigned store and is responsible for providing direction and instruction to all store associates in the absence of the Store Manager or Assistant Store Manager.
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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: - |
Company Type: Employer |
| Company: CustomerServiceCrossing |
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| City: Pasadena |
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| State: California |
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| Zip: |
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Web Site: http://www.customerservicecrossing.com
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