Customer Service Rep Supervisor Job

Employer Name: CustomerServiceCrossing	SpiderID: 2351929
Location: Beltsville, Maryland	Date Posted: 7/8/2008
Wage:	Category: Customer Service/Technical Support
Job Code:

Job Description:

The Customer Service Supervisor will ensure customer satisfaction while promoting and fostering an atmosphere of teamwork.Job Responsibilities: -Supervision of Customer Service/Order Intake process to optimize productivity, ensure accuracy and resolve problems timely.-Training, orientation and development of Customer Service personnel.-Monitor order accuracy and analyze error rate to identify trends, problem areas and training needs. -Prioritize and delegate job tasks to ensure timely completion.-Monitor orders to be processed and/or confirmed to ensure orders will not exceed timely filing limits

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: CustomerServiceCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.customerservicecrossing.com