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Advertising Operations Specialist Job
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| Employer Name: AdvertisingCrossing |
SpiderID: 2347648 |
| Location: Mountain View, California |
Date Posted: 7/7/2008 |
| Wage: |
Category: Advertising |
| Job Code: |
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Job Description:
The area: Online Sales and Operations The Online Sales and Operations (OSO) team keeps Google growing and profitable. We are dedicated to supporting the company's expanding base of advertisers, publishers and users in more than 40 languages on a global basis, and providing them with the highest levels of service. We are responsible for supporting customers and generating revenue from a broad range of products such as AdWords, AdSense, Gmail and Google Earth. This means that OSO team members need to be proactive, motivated, organized, responsible - and able to work well in a fast-paced, team-oriented environment. Entry-level and senior-level applicants are encouraged to apply to join our rapidly growing team. The role: Advertising Operations Specialist As an Ad Operations Specialist, you\'ll play a vital role in the development and support of groundbreaking new online advertising tools. You\'ll be focused on publisher solutions with a drive toward reinventing entrenched advertising industry operations and processes. Ideally, you\'re already familiar with ad serving and are well-versed in HTML and Javascript. If not, you have a high technical aptitude and enjoy hands-on learning in a fast paced environment. If you are passionate about building new businesses, providing great customer service and driving innovation, this job is a fit for you! Responsibilities: Provide specialized technical support to publisher, advertiser, and industry partners. Prepare internal documentation of processes and requirements. Train internal and external partners on industry best practices, product policies. Troubleshoot customer problems and utilize your ad serving experience to develop solutions. Work with Product Management, Marketing, Engineering, and other teams to inform, test and implement product and operational improvements. Requirements: BA/BS degree, excellent written and verbal communication skills. 2+ years of experience in a direct customer facing role, such as customer support or account management. Strong HTML/Javascript skills and experience troubleshooting clients' technical issues. Ability to absorb complex technical concepts, and communicate them to a non-technical audience. Creative problem-solving and analysis skills. Ad operations experience (trafficking, rich media, and/or inventory management) a big plus.
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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: - |
Company Type: Employer |
| Company: AdvertisingCrossing |
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| City: Pasadena |
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| State: California |
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| Zip: |
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Web Site: http://www.advertisingcrossing.com
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