Client Service Manager Job

Employer Name: BankingandFinanceCrossing	SpiderID: 2347051
Location: Newark, Delaware	Date Posted: 7/7/2008
Wage:	Category: Banking/Mortgage
Job Code: 5925334

Job Description:

The Client Service Manager (CSM) is primarily responsible for orchestrating the execution of all operational work on behalf of the client . The CSM must closely coordinate client coverage with the locally-based Relationship Manager (RM). Position Description * Annual/Extraordinary Meeting - The CSM has overall responsibility to ensure flawless execution of the proxy process * Corporate Actions and dividends- In the case of any corporate action, the CSM works with the company, RM, and Transaction Team/dividend team to ensure the successful implementation of the event * Ad-hoc Requests and Product/Industry Question/Guidance * Client Presentations and Training the CSM actively participates in client presentations and in training exercises * Quarterly Statements to clients * Back-up for RMs when necessary * Arrange printing various material in behalf of the clients * Arrange mailings of proxy/financial/ad-hoc material in behalf of clients * Procerssing of cash dividends * ReportingEssential Skills: * Strong leadership and process management skills * Ability to communicate persuasively, both verbally and in writing, with a wide variety of levels at the client%27s organization and internally * Ability to pay attention to detail without loss of the bigger picture * Exceptional follow-up skills * Ability to aggressively coordinate multiple industry players to accomplish goals * Ability to react in high pressure situations in a professional manner * Ability to work both independently and in a team environment * Exceptional interpersonal skills * Ability to review and interpret legal contracts * Strong presentation skills * Spanish and/or Portuguese language skill strongly preferred * Strong PC skills Essential Experience * 4-6 years minimum experience in US and foreign equity markets &/or the financial industry * Strong working knowledge of the Corporate actions, proxy process, and the securities industry * Understanding of global cultures *

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: BankingandFinanceCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.bankingandfinancecrossing.com