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Assistant Client Service Manager Job
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| Employer Name: BankingandFinanceCrossing |
SpiderID: 2346981 |
| Location: Melville, New York |
Date Posted: 7/7/2008 |
| Wage: |
Category: Banking/Mortgage |
| Job Code: 5920295 |
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Job Description:
You will have the associated management duties, such as: Performance Management, Development and Training and overall Staff Readiness responsibilities for your respective service team. You may also manage a Middle Market commercial client portfolio depending on the number of CSP%27s assigned to you. You will also provide day-to-day management and technical guidance to CSP%27s in order to maximize the effectiveness of service delivery and support to commercial clients and internal business partners. You will assist staff in resolving difficult and complex customer service issues to ensure timely and effective problem resolution. Additional ACSM responsibilities will include allocating CSP%27s workloads, supporting audit self-assessment activities, CSP coaching and mentoring. You will also be responsible for business information ownership issues, including certification and re-certification of staff as well as for supporting local business contingency delivery activities. * A minimum of eight years or the equivalent customer service, operations, sales or management experience preferably in the financial service industry * Strong interpersonal skills with proven supervisory abilities * Extensive knowledge of deposit, treasury and credit products, payment services, regulations, and related procedures * Knowledge of financial exposure and operational risk associated with bank products and services * Effective problem solving, oral and written communication skills * Knowledge of operating areas of the bank (Check Processing, Wire Transfer, Letter of Credit, Branch Operations, etc).
For more information, please click here to visit us at BankingandFinanceCrossing
For further information, please visit us online at http://www.bankingandfinancecrossing.com
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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: - |
Company Type: Employer |
| Company: BankingandFinanceCrossing |
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| City: Pasadena |
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| State: California |
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| Zip: |
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Web Site: http://www.bankingandfinancecrossing.com
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