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Business Operations Credit & Collections Manager Job
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| Employer Name: AccountingCrossing |
SpiderID: 2342640 |
| Location: Denver, Colorado |
Date Posted: 7/5/2008 |
| Wage: |
Category: Accounting/Bookkeeping |
| Job Code: 5899752 |
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Job Description:
Possess excellent communication abilities as they interface with Regional, Division and Corporate management at all levels in recommending and implementing actions related to the collections process. The Credit and Collections Manager will demonstrate business acumen, will be collaborative in nature, mindful of the team impact, while diligently managing the pursuit of improved performance. Responsibilities include, but are not limited to:- Monitor and forecast delinquent account activity, including write-offs, recoveries, and active and inactive aging receivables, which impact bad debt.-Manage, guide, and influence performance of the collections department, which includes collections representatives, collections leads, supervisors, and analysts through strong leadership and by setting a positive example for performance.-Consistently analyze and evaluate Inside Collections Team Compensation Plan for both full time and part time employees along with appropriately setting monthly department and team goals.-Evaluate and determine collections department headcount needs based on inbound and outbound call volume.-Manage and consistently evaluate and strive to improve structure of predictive dialer calling campaigns - Understand and constantly evaluate Behavioral Billing and risk assessment of Comcast customers.- Lead implementation of improvements and re-engineering of the credit and collection processes- Establish, maintain, and analyze performance measures, tracking, and reporting of bad debt, dollars collected, recoveries and agent performance.- Establish, manage, and evaluate vendor and agency relationships, including but not limited to, 3rd party collection agencies, credit screening company, field contractors, and equipment collection vendors.
For more information, please click here to visit us at AccountingCrossing
For further information, please visit us online at http://www.accountingcrossing.com
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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: - |
Company Type: Employer |
| Company: AccountingCrossing |
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| City: Pasadena |
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| State: California |
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| Zip: |
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Web Site: http://www.accountingcrossing.com
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