Operations Knowledge Manager job Knoxville Tennessee
Operations Knowledge Manager job Knoxville Tennessee
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Operations Knowledge Manager Job


Employer Name: TrainingCrossing SpiderID: 2340519
Location: Knoxville, Tennessee Date Posted: 7/4/2008
Wage: Category: Education/Teaching/Training
Job Code: 5860452

Job Description:
ESSENTIAL FUNCTIONS Operations Management · Ensures that assigned operations area is adequately staffed and that all personnel are trained. · Manages the operations activities for the assigned functional area(s)/region(s) by planning and scheduling departmental activities and workload and coordinating with related departments ensuring that operational schedules are met. · Reviews and recommends new methods and procedures to make daily operations in assigned area more efficient. · Participates in the development and enhancement of procedures or programs which will support the services provided; may participate in project task forces or user groups to represent the department on training or system needs. · Interfaces with other departments, regions, vendors, agencies, etc. to resolve service issues. Follows up with resolution of problems to ensure timely response. · Implements and monitors tracking and performance monitoring mechanisms. Provides reports to keep senior managers informed of operations activities; makes formal presentations to senior management as required. · Maintains knowledge of all products and services offered in assigned area. Keeps informed of new or changing developments, products, services or ideas which would affect operations. · May develop, monitor and track business performance against goals for assigned areas. Ensures quality control and customer service goals are met. · Plans, develops, implements and controls assigned organization and budget functions. · Recommends hires, transfers, terminations, salary adjustments, performance standards and reviews.

For more information, please click here to visit us at TrainingCrossing

For further information, please visit us online at http://www.trainingcrossing.com

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:


Contact Information:
Contact Name: - Company Type: Employer
Company: TrainingCrossing
City: Pasadena
State: California
Zip:
Web Site: http://www.trainingcrossing.com

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