Customer Service Supervisor / Facilities Supervisor Job

Employer Name: CustomerServiceCrossing	SpiderID: 2320939
Location: New York City, New York	Date Posted: 6/27/2008
Wage:	Category: Customer Service/Technical Support
Job Code:

Job Description:

Responsible for effective implementation and management of IKON Service Excellence. Functions as a document specialist or other operations worker. Handles formal contact with the customer on a daily basis in IMS. Provides training on workflow and machine operations when necessary. Ensures payroll accuracy by overseeing and correcting all time clock punches. Achieves shift profitability in the area of cost of goods by effectively supervising the shift in the use of company materials and supplies. Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and Deadline compliance. Meets quality and deadline standards by the effective use of job scheduling practices. Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work.

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: CustomerServiceCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.customerservicecrossing.com