Customer Service Manager Job

Employer Name: CustomerServiceCrossing	SpiderID: 2317750
Location: Durham, North Carolina	Date Posted: 6/26/2008
Wage:	Category: Customer Service/Technical Support
Job Code:

Job Description:

Requirements: Bachelors DegreeFive years of call center management or customer service management experience. If no degree, seven years of call center management or customer service management experience. Additional Skills: Preferred degree in Business Management or Human Resource Management.Familiarity with competency-based performance management systems, succession planning and career development a plus.Proven ability to manage, lead, coach and develop members of staff. Strong consultative skills and ability to work with all levels of management. Must have excellent project management skills focused on overseeing resources, timelines, budgets and project deliverables

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: CustomerServiceCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.customerservicecrossing.com