Customer Service Manager job Boston Massachusetts
Customer Service Manager job Boston Massachusetts
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Customer Service Manager Job


Employer Name: CustomerServiceCrossing SpiderID: 2317747
Location: Boston, Massachusetts Date Posted: 6/26/2008
Wage: Category: Customer Service/Technical Support
Job Code:

Job Description:


Strategically plan, organize, manage and analyze department operations to insure financial, customer and employee targets are met. Manage department costs to budget through effective manpower planning, scheduling and overtime usage. Mentor, train, manage and develop all employees including other managers and supervisors to achieve KRAs as well as individual potentials. The candidate should have Bachelor's degree or equivalent knowledge. Should have basic understanding of company financials, including indicators, drivers and trend analysis.

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:


Contact Information:
Contact Name: - Company Type: Employer
Company: CustomerServiceCrossing
City: Pasadena
State: California
Zip:
Web Site: http://www.customerservicecrossing.com

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