Customer Care Supervisor Job

Employer Name: CustomerServiceCrossing	SpiderID: 2317743
Location: Raleigh, North Carolina	Date Posted: 6/26/2008
Wage:	Category: Customer Service/Technical Support
Job Code:

Job Description:

Directs and/or manages all activities associated with Call Center operations, including developing and implementing policies and procedures on systems. Establishes and implements performance and service standards.Develops and implements process and/or operational improvements to enhance efficiency and effectiveness of operations. Ensures productivity meets or exceeds service and quality standards.Develops departmental budget and controls costs. All other duties as assigned.

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: CustomerServiceCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.customerservicecrossing.com