Director, Infrastructure and Customer Support Job

Employer Name: CustomerServiceCrossing	SpiderID: 2313869
Location: Corte Madera, California	Date Posted: 6/25/2008
Wage:	Category: Customer Service/Technical Support
Job Code:

Job Description:

Oversees development of procedures and processes for company network operations. * Design, deploy and manage the company Disaster Recovery Plan. * Responsible for the implementation and integration of risk management procedures across the company, based on a thorough understanding of key IT services that must be maintained to reduce financial loss and critical customer service capability. * Design, deploy and manage the System Performance Improvement initiative. * Direct and manage through subordinate supervisors the customer support help desk department. * Define goals and objectives that maximize the value provided by the Customer Support team: e.g., training and application support. * Manage procurement for company hardware, software and software licenses.

For more information of this job and to Apply Online, please Click Here

For more CustomerService Jobs please Click Here.

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: CustomerServiceCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.customerservicecrossing.com