Applications Support Manager Job

Employer Name: InformationTechnologyCrossing	SpiderID: 2313781
Location: Highlands Ranch, Colorado	Date Posted: 6/25/2008
Wage:	Category: Information Technology
Job Code: 5682105

Job Description:

Application Support Manager for our IT Department located in our downtown Denver operations center. We offer a friendly, professional work environment, an excellent starting salary and an outstanding benefit package, including health, dental, vision, 401(k), tuition assistance, computer purchase and stock purchase plan. A free EcoPass is offered to all Denver employees.General Purpose:Responsible for the efficient support of the organization's MS Windows based applications. Manages support staff for the application systems analyst team. Interfaces directly with software and hardware vendors as necessary. Assists IT Support and Development Manager in the alignment of software solutions with the business initiatives of the organization.Essential Functions:* Responsible for the daily support of customers with technical issues, including identification, resolution, escalation, referral and follow up.* Responsible for the management of application systems analyst staff including but not limited to scheduling, overseeing work assignments, follow up on completion, annual performance reviews.* Coordinates the installation and updates of 3rd party of the shelf software including thorough end user testing.

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: InformationTechnologyCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.informationtechnologycrossing.com