Technical Account Manager Job

Employer Name: AccountManagementCrossing	SpiderID: 2312864
Location: Sacramento, California	Date Posted: 6/25/2008
Wage:	Category: Accounting/Bookkeeping
Job Code:

Job Description:

Work with accounts to develop and maintain a support plan. Communicate proactively with accounts regarding product and program information, supportability issues, and strategic product plans where appropriate. Maintain effective working relationships with assigned Public Sector customers and Microsoft internal account teams. TECHNICAL KNOWLEDGE: Maintain and expand working knowledge of current and pre-released Microsoft systems and products, as well as their integration and methods of support delivery. OTHER RESPONSIBILITIES: Share best practices with team members to enhance the quality and efficiency of customer support. Participate in individual or team projects, as needed, to augment customer support offerings. Establish effective working relationships with Product Groups by working through appropriate escalation channels. Also establish strong relationships with Microsoft Field Sales, Consulting Services and other internal resources as appropriate.

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: AccountManagementCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.accountmanagementcrossing.com