Customer Service Manager Job

Employer Name: CustomerServiceCrossing	SpiderID: 2311877
Location: Plymouth, Minnesota	Date Posted: 6/24/2008
Wage:	Category: Customer Service/Technical Support
Job Code:

Job Description:

You will also be responsible for the continued leadership, coaching and development of team members while always providing World Class Customer Service. Skills: Job Requirements include: Must have 2+ years of proven sales and leadership experience Must have 1+ years of supervisory/management experience for a team of 4+ employee Experience implementing process improvements to meet branch and sales goals while providing exceptional customer service offerings Ability to improve and maintain relationships with external customers in order to identify and anticipate needs, share understandings and exceed customer needs Experience with hiring and developing teams through consistent communication of the company's vision, mission, strategy, values, market strategy and initiatives. Ability to effectively communicate to the staff and management through team meetings and other written or verbal communication Ability to develop and communicate job assignments, duties and work schedules to team Proven customer focus and ability to manage change Experience with store displays and inventory management Ability to implement marketing and sales initiatives to positively impact sales goals Experience handling customer & employee concerns to resolution HS Diploma or Equivalent, some college preferred Experience motivating, inspiring and achieving results through others Excellent computer skills, MS Office Demonstrated ability to model superior customer service Ability to assist the Branch Manager with profit and expense analysis as well as sales growth and market expansion. Develop and maintain effective relationships with employees, internal partners and customers Wholesale or retail experience in operational role Use of leadership skills to coach and facilitate service improvement, team behavior and to effectively communicate our shared vision and direction

For more information of this job and to Apply Online, please Click Here

For more CustomerService Jobs please Click Here.

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: CustomerServiceCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.customerservicecrossing.com