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| Employer Name: InsurCrossing |
SpiderID: 2308235 |
| Location: Berlin, Vermont |
Date Posted: 6/23/2008 |
| Wage: |
Category: Insurance |
| Job Code: |
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Job Description:
This position has responsibility for the daily operation and supervision of the Inter-Plan Claims Department, which is primarily responsible for processing Inter-Plan claims within the Company. The Supervisor is responsible for providing leadership to unit staff; assuring all inquiries receive prompt, accurate, and courteous responses; that all claims are processed timely and accurately; and that all performance standards set for the unit are met. Qualifications: Proficiency in Microsoft Word and Excel; ability to run ad-hoc reports using claim processing system data. Strong ability to examine and document work processes, identify and recommend improvements in efficiency and effectiveness, and build procedures to ensure that successful results will be replicated. Strong ability to review project plans, write business requirements, project the impact of projects, create positive and negative testing scenarios, and document output. Advanced communication skills with the ability to communicate independent decisions clearly and confidently. Exceptional interpersonal skills, with a strong ability to address and resolve conflicts. Proficient at making independent decisions based on written procedures, departmental standards, and good judgment. Strong ability to exercise good judgment and be accountable for making independent decisions based on written procedures and departmental standards. This position requires proficiency building commitment and motivation in others toward the achievement of shared goals by effectively staffing, delegating and empowering, monitoring progress, providing feedback, and taking corrective action when appropriate. Ability to lead and motivate staff in a fast-paced, high pressure environment. Education/Professional License Requirements Associate's degree or equivalent, with three to five years of customer service experience in the health care and/or insurance field is required. Supervisory experience is preferred.
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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: - |
Company Type: Employer |
| Company: InsurCrossing |
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| City: Pasadena |
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| State: California |
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Web Site: http://www.insurcrossing.com
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