Claims Operations Manager job Saint Louis Missouri
Claims Operations Manager job Saint Louis Missouri
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Claims Operations Manager Job


Employer Name: InsurCrossing SpiderID: 2308233
Location: Saint Louis, Missouri Date Posted: 6/23/2008
Wage: Category: Insurance
Job Code:

Job Description:


Responsible for overall operations management for all locations/offices within an area. Establishes policy and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements. Establishes business plan with goals and objectives for the area and locations/offices. Monitors management reports relating to the area/office performance. Assists with the coordination of sales and client service efforts. Maintains a quality assurance program to support the Total Performance Management initiative and the consistent delivery of quality claims service. Travels as required. SUPERVISORY RESPONSIBILITIES: Administers company personnel policies in all areas and follows company staffing standards and training recommendations. Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions. Provides support, guidance, leadership and motivation to promote maximum performance. Qualifications Education & Licensing: Baccalaureate degree from an accredited college or university preferred. CPCU, ARM, AIM, and/or AIC certifications preferred. Licenses as required. Experience: Eight (8) years claims management experience including five (5) years supervisory experience required. Skills & Knowledge: Strong technical claims knowledge Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products Leadership/management/motivational skills Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Excellent negotiation skills Ability to work in a team environment Sedgwick CMS is an Equal Opportunity Employer and a Drug-Free Workplace

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:


Contact Information:
Contact Name: - Company Type: Employer
Company: InsurCrossing
City: Pasadena
State: California
Zip:
Web Site: http://www.insurcrossing.com

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