|
|
|
|
| Employer Name: CustomerServiceCrossing |
SpiderID: 2307906 |
| Location: Duluth, Georgia |
Date Posted: 6/23/2008 |
| Wage: |
Category: Customer Service/Technical Support |
| Job Code: |
|
Job Description:
Our Values are our roadmap. At Assurant Specialty Property, the foundation of our organization is built on our core values - integrity , change , urgency and excellence We strive to create a culture of engagement, embracing both the minds and the hearts of our associates. Working closely with financial institutions, mortgage companies and leasing agents, we help our clients protect what's important to their customers: their homes, their personal property, their motor vehicles, and their ability to survive and recover from natural and personal property catastrophes. In this Unit Manager position, you will be asked to plan,organize, lead, and coordinate the day-to-day activities of associates involved in providing quality customer service in the area of mortgage outsourcing. Effective communication both verbal and written are essential when providing feedback to associates or responding to other members of the management team, homeowners and/or clients. You will be asked to demonstrate your time and workflow management skills on a daily basis to ensure that client's service levels are met (or Exceeded) daily, weekly and monthly. Utilizing your enhanced computer and software skills will be vital in the compliation of management reports. You will be charged with developing your staff into highly motivated and skilled customer care representatives as well as interviewing for new team members. When necessary, disciplining staff will be required if a violation of policy/procedure has occurred.
For more information of this job and to Apply Online, please Click Here
For more CustomerService Jobs please Click Here.
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: - |
Company Type: Employer |
| Company: CustomerServiceCrossing |
|
|
|
| City: Pasadena |
|
| State: California |
|
| Zip: |
|
Web Site: http://www.customerservicecrossing.com
|
|
|
|
|
|
|