Customer Service Manager Job

Employer Name: CustomerServiceCrossing	SpiderID: 2307886
Location: Baton Rouge, Louisiana	Date Posted: 6/23/2008
Wage:	Category: Customer Service/Technical Support
Job Code:

Job Description:

Responsibilities: Help to create a store culture focused on service by welcoming and greeting customers, modeling a positive customer service spirit, exhibiting a friendly and helpful attitude with customers and associates, working with the Store Management team to set expectations and achieve service standards at the front of the store, and ensuring high quality presentation at the front of the store. Customer Service Managers provide information and communicate effectively, help to create an empowering environment, and build relationships that foster a healthy team environment. Customer Service Managers make informed decisions and develop a thorough knowledge of Stein Mart’s policies and procedures, supervise and coordinate register activities, provide leadership to Service Associates working at the registers, and organize workflow by creating work schedules to ensure register coverage. Customer Service Managers partner with the Store Management Team to interview, select and hire Associates, use Stein Mart training and development resources to develop job skills, and provide information and demonstrate skills to help others learn. Customer Service Managers assist in minimizing loss of company assets and contribute to creating a safe and clean store environment, and serve as a Manager on Duty by providing store leadership during a closing shift. Great Place To Work! Excellent Career Opportunities! Stein Mart posts certain hourly/weekly positions year round to ensure that it is able to quickly identify and select the most qualified applicant(s) once a position becomes open and available. If you apply for this position and it is not open and available at this time, please be assured that Stein Mart will maintain your application in their files for six(6) days.During this time your application will remain available for consideration as opportunities become open and available. Unfortunately, due to the large volume of applications, a representative from Stein Mart will only contact you if they are interested in pursuing you as an applicant. Job Requirements Driving Not Specified Language(s) Not Specified Minumum Age 16+ years old Additional Prior retail or customer service experience

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: CustomerServiceCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.customerservicecrossing.com