|
|
|
|
| Employer Name: Serena Software, Inc. |
SpiderID: 2304025 |
| Location: Bellevue, Washington |
Date Posted: 6/21/2008 |
| Wage: |
Category: Computer Software/Programming |
| Job Code: 2061 |
|
Job Description:
Technical Writer
Serena Software seeks a Documentation and Courseware Developer for its Bellevue team which is developing cutting edge software. This candidate will be a part of a fantastic team and perform high-quality, task-based documentation and user training materials for Serena Software’s application lifecycle management products. They will have the opportunity to develop content in a variety of media, including online help, classroom curriculum, Web-based e-learning, and manuals. They will analyze user stories and interview relevant team members while understanding user requirements and learning needs that develop document and training designs and strategies to match these needs.
/j961808
Job Requirements:
* 5+ years documentation and curriculum design and development within a high-tech environment.
* Familiarity with a variety of instructional technologies and delivery methods.
* Experience developing user stories and requirements into clear, well-written, task-oriented documentation and training.
* Ability to test accuracy of documentation and training by setting up and running complex software products.
* Experience developing e-learning courses.
* Experience with Windows XP/2000/NTand UNIX. Proficiency with MS PowerPoint, Adobe FrameMaker, DITA, and XMetaL. Familiarity with client/server and Web concepts and nomenclature.
* Excellent interpersonal, negotiation and communication (verbal, phone, listening, written and editing) skills; employs a strong customer service approach.
* Excellent organizational and time-management skills.
* Able to maintain a high level of productivity and work effectively under pressure of time constraints in a fast-paced, complex, collaborative and team-oriented agile development environment.
* Flexibility to adapt to a constantly changing environment.
* Tenacity in researching information.
Education
Bachelor’s degree in English, Journalism, Technical Writing, Computer Science, Engineering or other relevant degrees, or the equivalent in experience and education.
Bonus Points:
Experience in the following a plus: Process management tools, configuration management tools, SQL database systems, UNIX, FrameMaker, Dreamweaver, Flash, Captivate, video/audio editing.
APPLY ONLINE:
http://www.agilerecruiter.com/agilecan/starthere.php?job=2061
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required: 5
Education Required: Bachelors
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: Alie DeGon |
Company Type: |
| Company: |
|
|
|
| City: Seattle |
|
| State: Washington |
|
| Zip: 98087 |
|
Web Site: http://www.metajiva.com
|
|
|
|
|
|
|