Customer Support and Quality Improvement Manager job Los Angeles California
Customer Support and Quality Improvement Manager job Los Angeles California
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Customer Support and Quality Improvement Manager Job


Employer Name: CustomerServiceCrossing SpiderID: 2303339
Location: Los Angeles, California Date Posted: 6/21/2008
Wage: Category: Customer Service/Technical Support
Job Code:

Job Description:


Securing Travel, Protecting People At the Transportation Security Administration, we serve in a high-stakes environment to safeguard the American way of life. In cities across the country, we secure airports, seaports, railroads, highways, and public transit systems. We protect our transportation infrastructure from terrorist attack and ensure freedom of movement for people and commerce. At TSA, we act swiftly and with integrity to: Discover and stop emerging transportation security threats, utilizing state of the art technologyEducate and provide friendly customer service to travelersScreen passengers and gather intelligenceCoordinate security involving aviation, rail, and other surface and maritime transportationOversee most transportation-related responsibilities of the federal government during a national emergency The incumbent serves as a Customer Support and Quality Improvement Manager for the Transportation Security Administration at a medium or Category 1 sized U.S. airport. This individual assists the Federal Security Director of the airport in managing and assuring attainment of quantitative and qualitative customer satisfaction goals. KEY REQUIREMENTS: U.S. Citizenship Background and/or Security Investigation required.

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:


Contact Information:
Contact Name: - Company Type: Employer
Company: CustomerServiceCrossing
City: Pasadena
State: California
Zip:
Web Site: http://www.customerservicecrossing.com

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