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Customer Service Manager Job
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| Employer Name: CustomerServiceCrossing |
SpiderID: 2303334 |
| Location: Boston, Massachusetts |
Date Posted: 6/21/2008 |
| Wage: |
Category: Customer Service/Technical Support |
| Job Code: |
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Job Description:
Refer to Job # ZWTU4875 A company providing airline catering and in-flight solutions seeks a Customer Service Manager preferably with 3-5 years of management experience in either customer service operations or ramp operations. The candidate will be responsible for all aspects of ramp/customer service operations. Will lead the team to high performance in financial, employee, and customer goals through the utilization of HACCP, F2F, CARE, IFBL, TBM, and TCT. Strategically plan, organize, manage and analyze department operations to insure financial, customer and employee targets are met. Manage department costs to budget through effective manpower planning, scheduling and overtime usage. Mentor, train, manage and develop all employees including other managers and supervisors to achieve KRAs as well as individual potentials. The candidate should have Bachelor's degree or equivalent knowledge. Should have basic understanding of company financials, including indicators, drivers and trend analysis. For further information, please visit us online at http://www.vanara.com Please send your resume to VANARA at jobs@vanara.com
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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: - |
Company Type: Employer |
| Company: CustomerServiceCrossing |
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| City: Pasadena |
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| State: California |
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| Zip: |
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Web Site: http://www.customerservicecrossing.com
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