Call Center Manager/ Call Center Job

Employer Name: CustomerServiceCrossing	SpiderID: 2303307
Location: West Springfield, Massachusetts	Date Posted: 6/21/2008
Wage:	Category: Customer Service/Technical Support
Job Code:

Job Description:

Requirements Ability to create and cultivate a team-oriented work environment Ability to be flexible and quickly adapt to changing business needs and processes Skill in providing outstanding customer service through support of escalated customer or service issues Skill in time management and multitasking Skill in providing constructive feedback and development plans to others Proven success in motivation and leadership Demonstrate the ability to coach and develop others to achieve desired results including the effective techniques of up selling Ability to make quick, accurate and appropriate decisions when needed

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: CustomerServiceCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.customerservicecrossing.com