Assistant Customer Service Manager Job

Employer Name: CustomerServiceCrossing	SpiderID: 2287927
Location: Albuquerque, New Mexico	Date Posted: 6/16/2008
Wage:	Category: Customer Service/Technical Support
Job Code:

Job Description:

Responsible for fostering growth of relationships within the Bank. Participates in selling and cross-selling Bank products.- Performs operational functions required to maintain compliance with regulatory guidelines (i.e., customer/branch research, monitoring completion of back office duties, reporting, etc.).- Assists and relieves in various customer service functions.- Provides superior customer service. Handles customer service problems using established policies/procedures.- May assist Customer Service Manager with branch personnel issues such as employee counseling, balancing and scheduling.- Assists the Customer Service Manager in performing self-audits (i.e., certifications).- Assists in the job training and cross-training of the customer service staff.- Supports Branch management in the branch marketing and sales effort.- Supports Branch management in ensuring that branch personnel comply with all rules and regulations.- Performs other duties as assigned.Job Specifications Required Education or Equivalent Experience -

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: CustomerServiceCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.customerservicecrossing.com